We sincerely wanted to express our gratitude to all of our clients, including first-time, repeat, and all of you that frequent AdachiCompuTech.com and did take the time out of your busy schedules to drop a line or two about the improvement(s) you would like seen on the site. You spoke and we listened!
Now that we have updated and re-launched AdachiCompuTech.com, we want to update you on the new changes you will see as you visit the site.
Registration / Login
You will notice that we have added a console for registration and login. This combo console is available at the top right hand corner of the homepage and on all the other pages of the site. If you are logging-in for the first time, you will be required to create a free online account by clicking on “Register Now” button and completing a short form. Upon approval, you will receive a “Welcome to AdachiCompuTech.com” e-mail notification. From now onwards, you can login to access your online profile, schedule a new service request, view the status of the services requested, post feedback comments, view technician comments, view and pay invoices, and much more!
Schedule a New Service Request
We have made the process of scheduling a new service request a snap. To schedule an initial or subsequent service request(s), you simply login to your online account using the e-mail address and password you created during registration, and then you click on “New Service Request” to initiate the process. You will need to select or create a profile for the computer needing the support, by clicking on ‘Setup a New Computer’ or by pre-registering it using the ‘Add/Edit Computer’ link. Once completed, you describe the problem, select your desired service type, and submit. We review your service request and contact you to discuss the options available to you and to take credit card payment that covers the initial 1 hour minimum of work. A qualified technician will then contact you to confirm the service appointment.
FAQ
You will notice that we have created a listing of the Frequently Asked Questions available on the Client Resource Center and other locations throughout the site.
Search Technicians
We have created the option for you to search technicians by entering your zip code and clicking on “Go” button. This option enables you to view and schedule a new service with a technician you have previously worked with.
Customer Testimonials
As we strive to provide you with exceptional service and support on a daily basis, we invite you to share your recent experience with us by clicking on this link.
Refer a Friend
We have created this page to enable you to invite your friends and family-members to join AdachiCompuTech.com
Monday, February 23, 2009
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